Shipping Policy

Last Updated: 01-12-2024

At PB Jewels, we strive to ensure your jewelry reaches you safely and on time. Please review our shipping policy to understand our shipping process, timelines, and costs.

1. Shipping Locations

We currently deliver across India.

2. Shipping Costs

Within India:
Orders below ₹1,999: A flat shipping fee of ₹200 applies.
Orders above ₹2,000: Free shipping.

3. Shipping Timelines

Within India:
Orders are processed within 1-2 business days and typically delivered within 5-7 business days.

Note: Delivery timelines may vary during peak seasons or due to unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Use this tracking number to monitor your shipment’s status.

5. Packaging

Your jewelry is carefully packaged in secure, tamper-proof packaging to ensure it reaches you in perfect condition.

6. Failed Deliveries

If a delivery fails due to incorrect shipping information provided by the customer or the recipient being unavailable, the customer will be responsible for any re-shipping charges.

7. Delays and Issues

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Carrier issues
• Public holidays or unforeseen events

If your order is delayed, please contact us for assistance.

8. Damaged or Missing Shipments

• If your package is damaged during transit, notify us within 48 hours of receiving it.
• For missing shipments, contact us immediately, and we will work with the courier service to resolve the issue.

9. Contact Us

If you have any questions about our shipping policy, please reach out:

Email: info@pbjewels.in
Phone: +91 96000 07996
Address: PB Jewels, Hyderabad, India

Let me know if you’d like further adjustments to this policy!